If your goods do not reach you in perfect condition please contact us immediately to arrange the most convenient way to return the goods for an exchange or refund. Please keep the packaging with the goods if possible.
You may also return unopened goods to us within 2 days provided they are in an original, re-saleable condition.
We will ask for photo's of damaged goods this is for internal use and to go back to the nessisary parties with visual proof, please include these when contacting us.
Please return the goods to:
408 Anglesea Street
You must include the reason why you are returning the goods and the receipt together with your name and contact details.
Returning goods bought as special offers:
If you return a single item bought as part of a multi-buy promotion (i.e. Buy 2 for $40) you will be refunded the full price of that item less the total discount given in the offer. If you return all items purchased with the multi-buy promotion you will be refunded the full multi-buy value.
You must return any free items or vouchers back to us before we can process your refund.
Refunds will be credited against your original method of payment and will exclude delivery costs.